Terms AND CONDITIONS
Last updated: September 2026
Welcome to SKM SOCIAL. These Terms and Conditions (“Terms”) apply to your use of the SKM SOCIAL website and, where applicable, services or digital products provided by SKM SOCIAL.
By using this website, submitting an inquiry, purchasing a digital product, or booking services with SKM SOCIAL, you agree to these Terms.
1. About SKM SOCIAL
SKM SOCIAL provides content creation, on-location filming, video editing, content planning, and creative support.
Location: West Kelowna, British Columbia, Canada
Email: itsskmsocial@gmail.com
2. Services & Project Agreements
Information about services, pricing, timelines, and deliverables on this website is provided as general information and may change depending on the project.
Specific project details may be confirmed through a proposal, quote, invoice, email agreement, contract, or other written agreement between you and SKM SOCIAL.
Where project-specific terms differ from these website Terms, the project-specific agreement will apply to that project.
Submitting an inquiry does not guarantee availability or confirm a booking.
3. Pricing & Payment
Prices displayed on the website are starting rates unless otherwise stated. Final pricing depends on factors such as project scope, filming time, location, travel, number of deliverables, editing requirements, turnaround time, and additional requests.
Payment terms and due dates will be provided on the applicable invoice, proposal, or project agreement.
Unless otherwise agreed in writing, invoices are due within 14 days of the invoice date.
Late or outstanding payments may result in work, delivery, or future services being paused until payment is received.
4. Bookings, Cancellations & Rescheduling
Where a deposit or advance payment is required to reserve a filming date or project, the applicable cancellation and refund terms will be communicated before booking.
Project dates are not considered confirmed until any required booking requirements have been completed.
Requests to reschedule should be made as early as reasonably possible. Availability for a new date is not guaranteed.
SKM SOCIAL may need to reschedule on-location work because of circumstances outside reasonable control, including severe weather, unsafe conditions, illness, travel disruption, venue restrictions, or other circumstances that make the scheduled work impractical or unsafe.
Any project-specific cancellation, deposit, or rescheduling terms provided in writing will take priority over this section.
5. Client Responsibilities
Clients are responsible for providing information, materials, access, approvals, feedback, and other items reasonably required to complete the agreed work.
When filming takes place at a business, venue, event, private property, or other location arranged by the client, the client is responsible for obtaining any permissions reasonably required for SKM SOCIAL to film there unless otherwise agreed.
Clients are also responsible for having the right to provide any logos, photographs, footage, music, copy, trademarks, or other materials they supply to SKM SOCIAL for use in a project.
Delays in receiving required materials, access, feedback, or approvals may affect project timelines.
6. Revisions, Timelines & Deliverables
The number of revisions, deliverables, and expected timeline for a project may be specified in the applicable quote, invoice, proposal, or agreement.
Requests outside the agreed project scope, including additional revisions or deliverables, may require an additional fee.
Project timelines are estimates unless a specific deadline has been agreed to in writing. Timelines may change due to client delays, requested changes, project scope, technical issues, or circumstances outside SKM SOCIAL’s reasonable control.
7. Content, Platforms & Results
SKM SOCIAL does not guarantee specific social media, marketing, business, or financial results from content or services.
Performance can be affected by factors outside our control, including platform algorithms, audience behaviour, advertising activity, timing, account history, market conditions, and changes made by third-party platforms.
Social media platforms may remove, restrict, flag, limit, or otherwise change the distribution of content according to their own policies and systems. SKM SOCIAL cannot guarantee that content will be approved, remain published, or achieve a particular level of distribution on any platform.
8. Intellectual Property & Client Content
Unless otherwise stated, the SKM SOCIAL website, branding, original copy, graphics, resources, and other materials created for SKM SOCIAL are owned by SKM SOCIAL and may not be reproduced, republished, sold, or distributed without permission.
Rights relating to client deliverables may be established in the applicable project agreement.
Unless otherwise agreed in writing, clients may use final, paid deliverables created for them for their own business, brand, social media, website, and marketing purposes.
Raw footage, working files, unused concepts, drafts, project files, templates, processes, and other materials not included as final deliverables remain the property of SKM SOCIAL unless otherwise agreed in writing.
Client-provided materials remain the property of the client or their respective rights holders.
9. Portfolio Use
Unless otherwise agreed in writing, SKM SOCIAL may display publicly released or published final work created for a client in its website portfolio, social media, presentations, proposals, or other materials used to demonstrate previous work.
Confidential, unreleased, or embargoed client materials will not be intentionally published by SKM SOCIAL before they are publicly released or without appropriate permission.
If different portfolio or confidentiality terms are agreed to for a project, those terms will apply.
10. Digital Products
SKM SOCIAL sells digital products such as guides, templates, resources, or downloads. These products are provided for personal or internal business use unless another licence is specifically stated.
Digital products may not be copied, resold, redistributed, shared, republished, or presented as your own.
Due to the nature of digital products, purchases are generally final once the product has been delivered or accessed, except where a refund is required by applicable law or otherwise stated at the time of purchase.
11. Website & Third-Party Services
You may not use the SKM SOCIAL website for unlawful purposes, attempt to interfere with its operation or security, or reproduce website materials without permission.
Our website and services may interact with or link to third-party services such as Squarespace, Instagram, TikTok, Meta, Google Drive, payment providers, or other platforms.
SKM SOCIAL does not control these third-party services and is not responsible for their availability, policies, security, functionality, or changes to their services.
12. Limitation of Liability
To the extent permitted by applicable law, SKM SOCIAL is not responsible for indirect, incidental, special, or consequential losses arising from the use of this website, third-party platforms, or SKM SOCIAL services.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
13. Privacy
Personal information collected through this website or in connection with SKM SOCIAL services is handled according to our Privacy Policy.
14. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.
Any dispute relating to these Terms will be subject to the jurisdiction of the courts of British Columbia, except where applicable law requires otherwise.
15. Changes to These Terms
SKM SOCIAL may update these Terms from time to time to reflect changes to our website, services, business practices, or legal requirements.
The current version will be posted on this page with the Last updated date shown above.
16. Contact
Questions about these Terms and Conditions can be sent to:
SKM SOCIAL
West Kelowna, British Columbia, Canada
Email: itsskmsocial@gmail.com